Frequently Asked Questions

Why should I choose LV PROPERTY as my letting agent?

At LV PROPERTY, we believe successful property management is built around communication, compliance and protecting our landlords’ investments.

Unlike a traditional high street agent, we combine experienced local property experts with modern technology to provide a proactive service. From marketing your property and finding quality tenants through to rent collection, maintenance and compliance, our team manages every stage of the letting process.

Our dedicated property management team looks after hundreds of properties across Birmingham, giving landlords confidence that their investment is being professionally managed.

What areas does LV PROPERTY cover?

We specialise in Birmingham and surrounding areas, with particular expertise in Birmingham City Centre, Jewellery Quarter, Edgbaston and the surrounding residential areas.

Our local knowledge allows us to provide accurate rental valuations, understand tenant demand and advise landlords on maximising their rental returns.

How much rent can my property achieve?

Every property is different. Rental value depends on:

• Location
• Property condition
• Specification and presentation
• Current tenant demand
• Market conditions
• Comparable rental evidence

Our team provides a free rental valuation with honest advice on achievable rent and recommendations to maximise your return.

What type of tenants do LV PROPERTY work with?

We work with a wide range of tenants including professionals, students, corporate tenants and relocating tenants.

Our Birmingham city-centre portfolio attracts strong demand from quality applicants looking for well-managed homes.

How do you find tenants for my property?

We use a combination of:

• Rightmove
• Zoopla
• OnTheMarket
• Professional photography
• Online marketing
• Our applicant database
• Social media exposure
• Local market knowledge

Our aim is not simply to find a tenant quickly, but to find the right tenant for your property.

What tenant checks do you complete?

Every applicant goes through a comprehensive referencing process using industry-leading systems.

Checks include:

• Identity verification
• Right to Rent checks
• Employment verification
• Income affordability checks
• Credit checks
• Previous landlord references where applicable

We work with trusted referencing partners including Goodlord to ensure the correct checks are completed before a tenancy begins.

Do you offer tenant referencing and rent protection?

Yes. We can provide landlords with additional protection options including tenant referencing, rent protection and legal support packages.

Our team can explain the options available depending on your circumstances and risk requirements.

What is included in your fully managed service?

Our fully managed service is designed for landlords who want complete peace of mind.

This includes:

✓ Marketing your property
✓ Tenant finding
✓ Referencing and Right to Rent checks
✓ Tenancy agreements
✓ Deposit registration
✓ Rent collection
✓ Monthly landlord statements
✓ Maintenance management
✓ Property inspections
✓ Compliance monitoring
✓ Tenant communication
✓ End of tenancy management

How do I receive my rental income?

For managed properties, rent collection and landlord payments are managed through our specialist property accounting platform.

Landlords receive clear statements showing rental income, payments and any authorised deductions.

How do you handle maintenance?

When a tenant reports an issue, our property management team assesses the problem and arranges the appropriate solution.

We work with trusted contractors to ensure repairs are handled efficiently while keeping landlords informed throughout the process.

How often do you inspect properties?

Property inspections are carried out as part of our managed service to ensure homes are being maintained properly and any issues are identified early.

The frequency depends on the property, tenancy and individual circumstances.

Can I switch my property from another agent to LV PROPERTY?

Yes. We regularly help landlords transfer their properties from other agents.

Our team manages the transition process, including:

• Reviewing existing tenancy information
• Collecting required documentation
• Setting up management systems
• Communicating with tenants
• Ensuring compliance information is up to date

What legal responsibilities do landlords have?

Landlords have several legal responsibilities including:

• Gas Safety Certificates
• Electrical Safety Certificates
• EPC requirements
• Smoke and carbon monoxide alarms
• Deposit protection
• Right to Rent compliance
• Licensing requirements where applicable

Our team helps landlords stay compliant and up to date with changing legislation.

Do you help landlords prepare their property before letting?

Yes. Before marketing your property, we can advise on:

• Presentation improvements
• Safety requirements
• Compliance requirements
• Furniture requirements
• Rental value improvements

Our aim is to help landlords achieve the best possible return.

How do I apply for a property?

Once you have viewed a property and would like to proceed, our team will guide you through the application process.

You will need to complete an application and provide the required information for referencing.

How long does referencing take?

Most applications are completed within a few working days, provided all requested information is supplied promptly, all referencing is done via open banking which speeds up the whole process.

Delays usually occur where documents or references are outstanding.

What documents do I need to rent a property?

You will normally need:

• Proof of identity
• Right to Rent documentation
• Proof of income
• Employment details
• Previous landlord details (where applicable)

Who do I contact if I have a maintenance issue?

LV PROPERTY tenants have access to our dedicated property management team who handle maintenance requests and work with landlords and contractors to resolve issues efficiently.

How much is my property worth?

Our experienced sales team provides free property valuations based on:

• Current market conditions
• Recent comparable sales
• Buyer demand
• Property condition
• Local expertise

Why should I sell with LV PROPERTY?

We combine local Birmingham knowledge with modern marketing strategies to maximise exposure and attract suitable buyers.

Our sales service includes:

• Professional marketing
• Portal exposure
• Buyer database matching
• Negotiation expertise
• Regular communication

How long will it take to sell my property?

Every property is different. The timeframe depends on pricing, location, condition and market demand.

Our team provides realistic advice and works proactively to achieve the best possible result.

Where are LV PROPERTY offices located?

LV PROPERTY operates from offices in Birmingham City Centre, Jewellery Quarter and Edgbaston, allowing us to provide expert local coverage across Birmingham.

What makes LV PROPERTY different from other agents?

We combine the personal service of an independent agency with the systems and technology normally associated with larger companies.

Our focus is simple:

Deliver outstanding service, protect our clients’ investments and make property transactions easier.

How can I speak to the LV PROPERTY team?

You can contact our experienced sales and lettings consultants for advice on buying, selling, letting or managing property.

We are always happy to help.